Understanding Home Care Packages
Home Care Packages (HCP) are designed to help older Australians remain living independently in their homes. These packages provide a range of support services tailored to meet individual needs, ensuring seniors receive the necessary care in a familiar and comfortable environment.
To learn more about what Home Care Packages are, you can read our blog on Home Care Packages.

What is a Level 2 Home Care Package?
A Level 2 Home Care Package is designed for older adults with low-level care needs. It provides moderate support, assisting with daily tasks while allowing individuals to maintain a significant degree of independence.
Services Covered Under HCP Level 2
Home Care Packages Level 2 include various services to support daily living and enhance quality of life. These services are customised to individual needs and can include:

Level 2: Low-Level Care Needs
Service | Description |
Funding | Up to $18,622.30 per year |
Intended For | Individuals with low care needs |
Hours of Service | Approximately 3-4 hours per week |
Domestic Assistance | Light housekeeping tasks such as cleaning, laundry, and basic home maintenance |
Social Support | Assistance with social activities, ensuring the individual stays connected with their community |
Meal Preparation | Help with planning and preparing meals |
Shopping | Assistance with grocery shopping and other errands |
Transport | Transport to medical appointments and social engagements |
Personal Care | Help with daily personal tasks such as bathing, dressing, and grooming |
Increased Personal Care | More frequent assistance with personal tasks |
Home and Garden Maintenance | Light maintenance tasks to ensure safety and comfort at home |
Some Nursing Care | Basic medical care such as wound dressing and medication assistance |
How to Access a Level 2 Home Care Package?
Accessing a Home Care Package involves several steps, starting with an assessment by the Aged Care Assessment Team (ACAT). This assessment will determine the level of care required and the appropriate Home Care Package level.
Once approved, individuals are placed on a national waiting list. When a package becomes available, they can choose a provider to deliver their services. For a detailed guide on ACAT assessments, you can read our blog on ACAT Assessment Guide.
How Many Hours is a Level 2 Home Care Package?
The exact number of hours of care you can receive with a Level 2 Home Care Package depends on the cost of the services you need and your provider’s rates. Generally, a Level 2 package might provide approximately 3 to 4 hours of care per week. However, this can vary based on individual circumstances and service costs.
What Can I Spend My Level 2 Home Care Package On?
Level 2 Home Care Package funds can be used for services that support independence and safety, such as personal care, domestic assistance, health and medical needs, and social activities.
All services must be agreed upon with providers and align with your personalised care plan.
For a detailed guide, read our blog on Choosing the Best Provider.
What Fees are Associated with a Level 2 Home Care Package?
There are three main types of fees associated with a Level 2 Home Care Package:
Basic Daily Fee: Up to $12.08 per day.
Income-Tested Care Fee: Depending on your income, you might need to contribute an additional amount, which is assessed by Services Australia.
Additional Fees: Any extra services or items not covered by your package might incur additional costs.
These fees help cover the cost of the care and services provided through the package.
Am I Eligible for a Level 2 Home Care Package?
To be eligible for a Level 2 Home Care Package, you must:
Be an older person who needs coordinated services to help stay at home, typically aged 65 or over (or 50 and over for First Nations people).
Undergo an assessment by the Aged Care Assessment Team (ACAT), which will determine your care needs and the appropriate level of Home Care Package.
Eligibility is based on your care needs rather than your financial situation, although your income will determine whether you need to pay an income-tested care fee. For more details, read our blog on Home Care Package eligibility.
Benefits of a Level 2 Home Care Package
A Level 2 Home Care Package offers numerous benefits for older adults, including:
Personalised Care: Services are tailored to meet individual needs and preferences, ensuring that each person receives the support they require.
Enhanced Independence: By providing assistance with daily tasks, Home Care Packages enable seniors to remain living independently in their own homes.
Improved Quality of Life: Access to a range of support services enhances overall well-being and quality of life.
Flexible Services: Packages can be adjusted as needs change, ensuring that individuals continue to receive appropriate care over time.
The Role of My Companionship in Providing HCP Level 2
At My Companionship, we understand the importance of personalised and compassionate care. Our approach to Home Care Packages Level 2 is centred around meeting the unique needs of each individual, ensuring they receive the highest quality of care and support.
At $69 per hour, we are the second cheapest Home Care Provider in the country. Additionally, we offer a 20% combined package and care management fees, ensuring that our clients receive high-quality care without the hefty price tag.
Tailored Care Plans: We develop customised care plans that reflect the specific needs and preferences of our clients.
Qualified Caregivers: Our team of dedicated and professional caregivers is trained to provide compassionate and reliable support.
Comprehensive Services: We offer a wide range of services, from personal care to social support, ensuring that all aspects of well-being are addressed.
Ongoing Support: We provide continuous monitoring and adjustments to care plans to ensure that our clients' needs are consistently met.
For more information on how My Companionship can assist you or your loved ones with a Level 2 Home Care Package, visit our website here.
Frequently Asked Questions about Home Care Package Level 2
How many hours of care does a Level 2 Home Care Package provide?
A Level 2 Home Care Package typically offers approximately 3-4 hours of care per week. However, the exact hours depend on your provider's rates and the specific services you require.
What is the cost of a Level 2 Home Care Package?
The cost includes a Basic Daily Fee (optional with most providers), an Income-Tested Care Fee (if applicable, based on your income), and any additional charges for extra services not covered by the package. My Companionship offers affordable rates at $69 per hour, with one of the lowest management fees in the industry.
Who is eligible for a Level 2 Home Care Package?
To be eligible, you must:
Be aged 65 or older (50+ for First Nations people).
Require low-level care to live independently at home.
Undergo an ACAT assessment to determine your care needs and package eligibility.
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